Privacy Policy

Last updated: August 30, 2026

Load Me More is an independent training and workflow platform for dispatchers and carriers. It is not affiliated with, endorsed by, or sponsored by Super Dispatch. "Super Dispatch", "Carrier TMS" and "SuperPay" are trademarks of their respective owners and are used here only to identify the source of the data this platform works with.

This policy explains what Load Me More does with the information you give us and the information the platform produces while you work. It covers the web application at https://crm.loadmemore.com and the Load Me More driver mobile app. It is written to describe the product as it actually works, not to cover every situation a longer document might imagine.

What We Collect

For a carrier or dispatcher account: the name, email address and phone number used to register, the company details entered in the carrier profile, and the settings chosen in the account — billing preferences, driver app options and the list of drivers invited to the platform.

For a driver account: the profile the carrier created, the signature image drawn in the app, the photos taken during vehicle inspections and the paperwork photographed or attached to a load. Where the driver has granted location permission, an inspection photo also records the place it was taken; location is used only while the app is open and is never collected in the background.

The platform also stores technical records needed to run it: sign-in sessions, and server logs of requests made to the service.

How We Use It

To operate the platform: to sign you in, to show loads and drivers, to produce bills of lading and inspection reports, to send the email notifications the product depends on, and to keep the service secure and working.

We do not sell personal information and we do not use it for advertising.

Who Else Sees It

The carrier a driver works for sees that driver’s profile, loads and inspection records. This is the point of the product: the records are produced for the carrier.

Load and inspection data is exchanged with Super Dispatch, the transport platform this product connects to, using the access the account holder has provided. Email is delivered through a third-party email provider, and the service runs on third-party hosting. Beyond that, information is disclosed only when the law requires it.

Driver Accounts Belong to the Carrier

Driver accounts are created and controlled by the motor carrier the driver works for. The carrier decides which drivers may use the app, provides their initial credentials, and remains responsible for the load and inspection records a driver produces while working for them.

Deleting an Account

A driver can delete their account at any time from Settings → Account → Delete Account in the app, or through the request form at https://crm.loadmemore.com/account-deletion. Deleting an account permanently revokes access to the app, invalidates the password, signs the driver out of every device, and erases the stored signature image and profile edits. We notify the carrier of the request, because only the carrier can remove the driver from their own carrier account.

Records of completed work — bills of lading, vehicle inspection reports and the photos and signatures collected on them — are kept afterwards. They belong to the carrier as business and transport records and may be needed for legal, insurance and accounting purposes. Requests about those records should be addressed to the carrier.

Your Choices

Camera, photo library and location permissions are requested by the mobile app only when a feature needs them and can be refused or withdrawn in the device settings; the rest of the app keeps working without them. To ask what data is held about you, or to have it corrected, write to us at the address below.

Security

Passwords are stored hashed, traffic is encrypted in transit, and access to production data is limited to the people who operate the service. No system is perfectly secure, and we do not claim otherwise.

Changes

If this policy changes, the date at the top of the page changes with it. The version in the mobile app and the version on the website are kept identical.

Contact

Questions about this policy or about the data held about you: support@loadmemore.com.